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general contact form
Clay Texture

Although I do my absolute best to respond to my emails daily, my office desk hours for emails are Monday-Thursday from 8:00am-4:00pm.  This does not mean that I am always at my desk during these hours.  If you are emailing within these hours, please wait 72 hours for a response before resending.  If emailing outside of these hours, please wait until the following week before resending.  Please also note that I do not respond to emails from clients regarding turnaround times unless your due date has passed; to find this information, please scroll to the FAQ section of this page.

For all other session types, please fill out the form below.

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Please be sure to note the above hours for expected response times.

FREQUENTLY ASKED QUESTIONS

faq
Clay Texture

HOW LONG WILL IT TAKE TO RECEIVE MY PHOTOS?

 

All portrait sessions, events, and elopements are guaranteed to be within 3 weeks of the session date.  Should you be interested in Expedited Delivery options, please find more information about this in A La Carte Menu listed below.

WHAT HAPPENS IF THE WEATHER IS NOT WORKING IN OUR FAVOR? (outdoor portrait sessions only)

 

My typical policy is to be in touch within 3hr of the session start time to determine whether or not to reschedule. If your session is before 10:00am, the decision will be made by 7:00pm the evening prior. Should you wish to make the call sooner, you can always reach out to reschedule at any point in time.

 

Please note that during “busy season” (May-October), sometimes rescheduling might mean looking much further down the road in our calendars given limited availability or may not be able to be accommodated at all, so I encourage my couples to keep an open-mind, be adventurous, and let the circumstances play out as nature intends.  You are always more than welcome to request a secondary date to hold in our calendars for peace of mind (review A La Carte Menu below for this customization, rules and regulations apply).

 

Ultimately, it will be my decision whether or not the weather circumstances would be either detrimental to my equipment or unsafe.

WHEN IS FINAL PAYMENT DUE, IS THERE A DEPOSIT, AND WHAT ARE PAYMENT METHODS?

 

FAMILIES, NEW PARENTS, GRADS, & ENGAGEMENTS:  There is no deposit to secure your session date.  Updated client information and contract will be obtained upon securing your session date, which includes a CC to hold.  Final payment for the session is due the day of the session.  All card transactions will have a 4% processing fee, including *Venmo.  Checks can be made payable to Laura Ink but must be either hand-delivered prior to the session or brought to the session; returned checks result in a $75 fee, which is charged to the card held on file.  There is a $30 discount for cash and is accepted the day of the session.

INTIMATES:  These sessions require a 50% non-refundable deposit that is applied to your final balance.  Updated client information and contract will be obtained upon securing your session date, which includes a CC to hold.  Final payment for the session is due the day of the session.  All card transactions will have a 4% processing fee, including *Venmo.  Checks can be made payable to Laura Ink but must be either hand-delivered prior to the session or brought to the session; returned checks result in a $75 fee, which is charged to the card held on file.  There is a $30 discount for cash and is accepted the day of the session.

EVENTS & ELOPEMENTS:  These sessions require a 50% non-refundable deposit that is applied to your final balance along with your contract submission.  Updated client information and contract will be obtained upon securing your session date, which includes a CC to hold.  Final payment is due 2 weeks prior to contracted date.  All card transactions will have a 4% processing fee, including *Venmo.  Checks can be made payable to Laura Ink but must be either hand-delivered prior to the session or brought to the session; returned checks result in a $75 fee, which is charged to the card held on file.

*Venmo is no longer considered a cash transaction for small businesses and as a result requires a 4% processing fee.  Should you wish to use Venmo for your transactions, please be sure to provide your username to establish a "relationship" prior to your booking.  I will send a payment request via Venmo; should it not be fulfilled by its due date without notification, your session will be removed from the calendar and any contract will be cancelled.

HOW LONG IS MY GALLERY ACTIVE, AND AM I ABLE TO SHARE MY GALLERY?

 

Your gallery is active with all its available features 3 months for portraits and 6 months for events & elopements, beginning the date of gallery delivery and not the date of the session.  You may always request a gallery extension (review A La Carte Menu below for this customization, rules and regulations apply).

You are more than welcome to share the link to your gallery with anyone you choose or on any platform you would like to post without modifying the images from their delivered quality.  Please note that everyone with the link to the gallery has the same level of access to the photos.  Other members added to the gallery will not be granted gallery extensions without client permission.

 

HOW MANY PEOPLE CAN I BRING TO MY SESSION?

 

Any pricing listed can cover up to 6 people over the age of 16 (children under 16 are at no additional fee). Additional people over the age of 16 are $45 per person in addition to the base session price.  Children under 16 do not require additional payments.  There is no maximum number of people permitted for a session, but this number must be discussed upon booking.

 

CANCELLATION & RESCHEDULING POLICIES

 

FAMILIES, NEW PARENTS, GRADS, & ENGAGEMENTS:  Please review "weather" clause above for rescheduling policies.  Cancellations can be made at any point in time without a fee so long as there has been proper communication.  No-shows will results in a full session payment charged to the card on file, which cannot be applied towards any future bookings, and future bookings will require a non-refundable 50% deposit that can be applied to the booked session.

INTIMATES:  Please review "weather" clause above for rescheduling policies.  Reservation fees collected at time of booking are non-refundable under any circumstances.  Cancellations can be made at any point in time without an additional fee so long as there has been proper communication.  No-shows will results in a full session payment charged to the card on file, which cannot be applied towards any future bookings.

EVENTS & ELOPEMENTS:  Should you decide to cancel services for any reason, your reservation fee is non-refundable under any circumstances but any payments made towards your final balance are refundable in full up to 1 month prior to your contracted date. Should you cancel services less than 1 month to your contracted date, any payments made towards your final balance may be used in credit but cannot be transferred to anyone other than the contracted clients.  It is therefore encouraged to make your final payment within the same month of your contracted date.  Customizations will be removed from what is considered to be your “final balance.”

A LA CARTE MENU

a la carte
Clay Texture

Customization options below are for all sessions with the exception of Weddings, Events, and Elopements.  Click here to be redirected for these inquires.

All listed costs are in addition to your session package price. Customization requests are noted and honored but are not listed within your official contract.

EXPEDITED DELIVERY - 3 day delivery $195, 7 day delivery $125

 

All sessions are guaranteed to be delivered within 3 weeks from the session date. Expedited delivery may be available depending on my availability and should be inquired about prior to your session. It is not guaranteed that expedited delivery can be accommodated should I already be booked. 

ADDITIONAL DATE HOLD - $95

 

Book a second date to hold for your session to ensure you are able to reschedule sooner rather than later should the weather not be in your favor; it is strongly encouraged to add this to your session if booking between August-October.  Although this fee is non-refundable should you not use your secondary date, you may apply it to a second session or transfer the credit to a friend/family member's scheduled session.

DISPOSABLE POLAROID - $80

 

These cameras are so old school and so fun; there is nothing like having an actual print in your hand! Add this option on, and I will bring one disposable camera to your session and take photos throughout, while handing it to you at the end so you can have it developed.

PRINTS, CANVAS, & ALBUMS

 

Every online gallery comes with the ability to “shop” your gallery and to customize your order. The pricing ranges depending on the product and quantity. Should you require or desire custom options for albums, please inquire directly with details of request.

ADDITIONAL MEMBERS - $45/adult

 

Any pricing listed for a booked session will cover up to 6 individuals over the age of 16 (children under 16 are always free); additional individuals are $45 per person in addition to the base session price.

 

GALLERY EXTENSION - $25/month

 

Standard sessions have an expiration of 3 months from the delivery date for all portrait sessions and 6 months for events & elopements. Should you wish to extend the life of your gallery prior to its expiration, it is an additional $25 per month. Should you request to reactivate your gallery after it expires, it is a $50 reactivation fee plus $25 per month.

 

USB PHOTO DELIVERY - $65 (shipping included)

 

All online galleries give you full access to download all photos available within your gallery and have unlimited downloads for the entire time your gallery is active. This customization is in addition to your online gallery and is shipped via Priority with a signature required.

 

ADDITIONAL LOCATION - $50 less than 3 miles, $65 for 4-8 miles, $80 for 8-12 miles

 

All sessions come with one location. This customization is for a secondary location cost in addition to your base session rate.  Over 12 miles to a secondary location requires further information and a customized quote, so please feel free to contact with further details to obtain your rate.

 

ADDITIONAL PHOTO RETOUCHING - $80/hr (30 minute minimum)

SESSION DESIGN?

WHAT IS TRADITIONAL VS. NON-TRADITIONAL

session design
Clay Texture

If you're here, I bet you weren't expecting this type of question when you got in touch, but I am so glad you're intrigued!  We often think of what our session looks like in a fairly linear way; this question is to encourage you to explore outside the box.  I love that you're ready to freeze-frame a moment in time and I'd love to explore what that looks like for you and/or your family, so let's take a look...

TRADITIONAL

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Let's first look at how it is defined:

"Based on a way of thinking, behaving, or doing something that has been used by the people in a particular group, family, society, etc. for a long time."

With a traditional session, you will receive a traditional experience, one that will capture the beauty of a more structured moment.  We can still be playful and candid with this experience should the moment call for it, but it will align with what one might typically expect from a photo session.

NON-TRADITIONAL

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Congratulations on taking the first step to creating ease and authenticity in your photos!  These sessions are designed with you and/or your family in mind, in capturing not just the moment, but a moment in time.

This will require more communication and a little prior "homework," but will ensure the experience of the session is fun, unique, and authentic, which in turn will capture only the real and the best.

For example...instead of a traditional fall foliage session, you choose a non-traditional session and decide to design your session around a campfire and making s'mores together!  It creates an activity while also providing myself with the key elements for beautiful photos.

PLEASE MAKE NOTE...

Both session designs fall under the same package pricing and deliverables.  All A La Carte options are available for either session design as well; it is encouraged for non-traditional session designs to add the additional rain-date selection given the additional design features.

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